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Requesting an item


Only registered users can request items. Unregistered users can still request copies of items through our Copies Direct service.
It takes time for us to retrieve your request: learn more about the Library's collection delivery service

Initiating the request

An item's availability can be seen in search results. To check an item's availability on the record display page, scroll to the bottom.

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Click the "Get this" button to request the item, or the "Copies Direct" button if you wish to be sent a photocopy.

Sometimes the "Get this" button will be greyed out and unclickable. This means, for some reason, the item isn't available to request. This could be because somebody else has already requested it, or the item is missing, damaged, not available for loan and so on. When possible, a note will be provided in the "Collect From" column:

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Note that in such cases, the "Copies Direct" button is still enabled.


Confirming the request

Upon clicking the "Get this" button, a second screen will be presented. If the item is a monograph (that is, a single-publication item, like a book, map, picture), no additional information is required. Journals (serial publications, like magazines and newspapers) need to have a volume, month and year specified:

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Once you have provided the applicable information, click the "submit my request" button to complete your request.


Common problems

There is a limit to the number of requestable items per user. If this limit is reached, a message like this will be shown:

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The system does let you check your requests so you can see what we think you currently have. If something is amiss, please contact the Catalogue helpdesk.

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Members of Aboriginal, Torres Strait Islander and Maori communities are advised that this catalogue contains names and images of deceased people. All users of the catalogue should also be aware that certain words, terms or descriptions may be culturally sensitive and may be considered inappropriate today, but may have reflected the author's/creator's attitude or that of the period in which they were written.