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The absolutes of leadership / Philip B. Crosby
Bib ID 1517886
Format BookBook
Author
Crosby, Philip B
 
Description Johannesburg ; San Diego : Pfeiffer & Company, c1996 
xiii, 128 p. : ill. ; 26 cm. 
ISBN 0893842761
0787909424
Series

Warren Bennis executive briefing series

Summary

In his eleventh book, world-renowned quality management and leadership consultant Philip Crosby takes his message to the top of the organization to define the qualities and vision of that key figure in business, government, education, and Little League alike, the leader. Leaders, he says, come in five versions, based on their work patterns, and wear an infinite number of hats. And while a leader may not recognize the personal characteristics that cause people to follow him or her, the followers certainly respond to those characteristics. Crosby examines each version of the leader in relation to the Absolutes, so readers can assess both those whom they have been assigned to follow and their own leadership skills. He also discusses the leader's role in organizational finance and quality, and in dealing with customers, suppliers, employees, and "bosses." Those people who already have leadership potential will blossom when they understand and epitomize these precepts.

Full contents
  • Introduction: What Is Leadership?
  • 1. The Leadership Personality
  • 2. Absolute 1: A Clear Agenda
  • 3. Absolute 2: A Personal Philosophy
  • 4. Absolute 3: Enduring Relationships
  • 5. Absolute 4: Worldly
  • 6. The Leader and Finance
  • 7. The Leader and Quality
  • 8. The Leader and Customers
  • 9. The Leader and Suppliers
 
Notes

Includes bibliographical references (p. 125-126) and index.

Subjects Leadership.

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