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Benchmarking : a manual for Australian universities / K.R. McKinnon, S.H. Walker, D. Davis
Bib ID 1808822
Format BookBook, OnlineOnline
Author
McKinnon, K. R. (Kenneth Richard), 1931-
 
Online Versions
Description Canberra : Dept. of Education, Training and Youth Affairs, Higher Education Division, 2000 
ix, 167 p. ; 30 cm. 
ISBN 0642239711
064223972X (Online version) (online)
Summary

The goal of this project has been the development of a robust, well tested benchmarking manual in a common, easy to use format for Australian and other universities. This document is the outcome of a substantial developmental phase over eighteen months, with a wide range of input. Many universities are finding it useful as a significant self-improvement tool, so the decision has been taken to make it widely available. Subsequent versions, based on more extensive use, will no doubt incorporate additional comparative data and improved definitions, enhancing its usefulness, especially for inter-university use.

Full contents
  • Chapter 1. Benchmarking in universities
  • 1.1. Purpose
  • 1.2. Why benchmark
  • 1.3. Why universities are different
  • 1.4. Good universities
  • ch. 2. Approaches to benchmarking
  • 2.1. Types of benchmarks
  • 2.2. Issues
  • 2.3. Data and assessment
  • 2.4. Importance of information technology
 
Notes

"ISBN 0 642 23972 X (Online version at www.detya.gov.au/­highered/­)"--T.p. verso.

Also available online via the World Wide Web

Subjects Organizational effectiveness - Australia - Handbooks, manuals, etc.  |  Education, Higher - Australia - Evaluation - Handbooks, manuals, etc.  |  Benchmarking (Management) - Australia - Handbooks, manuals, etc.  |  Universities and colleges - Australia - Evaluation - Handbooks, manuals, etc.  |  Benchmarking (Management) - Australia - Handbooks, manuals, etc.
Other authors/contributors Davis, Dorothy, 1944-  |  Walker, Suzanne H  |  Australia. Department of Education, Training and Youth Affairs. Higher Education Division
Terms of Use Commonwealth of Australia 1999. 

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Details Collect From
NLq 378.010994 M158
Copy: NL pbk
Main Reading Room (Australian Collection)
Nq 378.010994 M158
Copy: N pbk
Main Reading Room (Australian Collection)

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Members of Aboriginal, Torres Strait Islander and Maori communities are advised that this catalogue contains names and images of deceased people. All users of the catalogue should also be aware that certain words, terms or descriptions may be culturally sensitive and may be considered inappropriate today, but may have reflected the author's/creator's attitude or that of the period in which they were written.