@COMMENT { BibTex package created from National Library of Australia Catalogue http://catalogue.nla.gov.au } @Book{ nla.cat-vn2544022, author = { Casson, John, }, title = { Using words: verbal communication in industry }, isbn = { 715604058 }, publisher = { Duckworth, London, }, pages = { 220 p. }, year = { 1968 }, type = { Book }, language = { English }, subjects = { Communication in management.; Oral communication. }, life-dates = { 1968 - }, catalogue-url = { http://nla.gov.au/nla.cat-vn2544022 }, }