TY - BOOK AU - Casson, John, 1909- SN - 715604058 PB - Duckworth TI - Using words: verbal communication in industry KW - Communication in management. KW - Oral communication. CY - London, N1 - Bibliography: p. [213]-214. PY - 1968 M1 - Accessed from http://nla.gov.au/nla.cat-vn2544022 ER -