TY - BOOK SN - 064225463X PB - AUSTEL TI - Austel's views of Telstra's universal service obligation / AUSTEL KW - Telecommunication - Australia - Quality control. KW - Telephone - Australia - Customer services. A2 - Telstra Corporation A2 - AUSTEL CY - Melbourne N1 - Cover title. PY - 1996 M1 - Accessed from http://nla.gov.au/nla.cat-vn2854429 ER -