- Bib ID:
- 3942902
- Format:
- Book
- Author:
- Runciman, Bill
- Online Version:
- Table of contents only
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- Description:
-
- Aldershot, Hants, England ; Burlington, VT : Ashgate Pub., c2007
- xxii, 334 p. : ill. ; 24 cm.
- ISBN:
-
- 9780754644354
- 0754644359
- 9780754644378
- 0754644375
- Full contents:
-
- Setting the stage: an overview of healthcare
- Risk and the harm caused by healthcare
- Healthcare: a dysfunctional system
- Naming, blaming, and shaming
- Human error and complex systems
- Knowing what to do
- Ethics, professional behaviour, and regulation
- When things go wrong: looking after the people involved
- When things go wrong: preventing a recurrence
- Getting the best out of people
- Getting the best out of the system
- Where to now?
- Notes:
- Includes bibliographical references and index.
- Subject:
-
- Other authors/contributors:
-
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