- Bib ID:
- 257046
- Format:
- Book
- Author:
- Albrecht, Steve, 1963-
- Description:
-
- Durham, N.C. : Carolina Academic Press, c1997
- xix, 223 p. ; 23 cm.
- ISBN:
- 0890896585
- Full contents:
-
- 1. Fear in the Workplace: Productivity and Performance Issues
- 2. The Changing Workplace: The Age of Entitled Disgruntlement
- 3. Off the Job Problems: Crossing the Line
- 4. Perpetrators of Workplace Violence: Categories and Classification
- 5. Acts of Workplace Violence: Moving Across The Spectrum
- 6. The Manager's Paradox: Fighting the Battle Unarmed
- 7. Training Intervention: Management Improvement
- 8. Pre-Employment Screening Strategies: Hiring the Best
- 9. Zero-Tolerance Policies and Procedures: No More Paper Tigers
- 10. Management Awareness & Recognition: Perpetrator-Employee Violence Characteristics
- 11. Problem-Solving Resources: Internal and External Help and Advice
- 12. Workplace Violence Prevention Strategies: Pre- and Post-Incident Responses and Plans For the Future
- App. A. "Spillover" Crimes.
- Notes:
- Includes bibliographical references (p. 221-223).
- Subject:
- Violence in the workplace
- Copyright:
-
In Copyright
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Copyright status was determined using the following information:
- Material type:
- Literary Dramatic Musical
- Published status:
- Published
- Publication date:
- 1997
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