Transforming the character of public organizations : techniques for change agents / A. Carol Rusaw
- Bib ID:
- 257300
- Format:
- Book
- Author:
- Rusaw, A. Carol, 1946-
- Description:
-
- Westport, Conn. : Quorum Books, 1998
- xvi, 242 p. : ill. ; 24 cm.
- ISBN:
- 1567201032 (alkaline paper)
- Summary:
-
From her own experience, Dr. Rusaw knows that to inspire change in any organization, particularly in the public sector, change agents must understand that change is primarily collective, nonrational, and nonlinear. People who seek to create change cannot stand apart from the problems, issues, and concerns raised by their constituents, but must merge themselves into the data-making, analysis, and diagnosis phases of consulting. The agent must, in other words, participate actively in creating change. How the agent must do this, why, and the effects the agent can expect are the subjects of Dr. Rusaw's book. Her book will appeal to practicing public administrators who seek real-life examples presented in conversational language. It will also be important for teachers and students of public administration, specifically in courses in organizational behavior, leadership, organization theory, human relations, and public personnel management.
- Full contents:
-
- 1. Leading Public Sector Change from the Inside Out
- 2. A Holistic View of Organization Change
- 3. Techniques for Collecting and Analyzing Data
- 4. Building Trust and Preparing for Change
- 5. Implementation and Evaluation Guidelines
- 6. Using Self as a Change Instrument
- 7. Mediation Roles of Public Organizational Change Agents
- 8. Fostering Perspective Change for Empowerment: A Skills-Based Approach
- 9. Empathy and Encouragement
- 10. Confronting Change with Courage and Compassion
- 11. Hope as the Imperative for Transformation
- 12. The Art of Cooperation: A Case of Management-Union Joint Problem Solving
- 13. Creating Community in Government
- 14. Holistic Learning: Integrating Individual and Organizational Change
- 15. Change as the Ethics of Concern
- 16. Cultivating Integrity in Change.
- Notes:
- Includes bibliographical references (p. [227]-235) and index.
- Subject:
- Copyright:
-
In Copyright
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Copyright status was determined using the following information:
- Material type:
- Literary Dramatic Musical
- Published status:
- Published
- Publication date:
- 1998
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