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Public management and governance / edited by Tony Bovaird and Elke Löffler
Bib ID 4593024
Format BookBook
Edition 2nd ed. 
Description New York, NY : Routledge, 2009 
xxiii, 374 p. ; 26 cm. 
ISBN 9780415430425 (hardback)  9780415430432 (pbk.)  9780203884096 (ebook) 
Summary

"The role of government in managing society has once again become a hot topic worldwide. A more diverse society, the internet, and new expectations of citizens are challenging traditional ways of managing governments." "The second edition of Public Management and Governance examines key issues in efficient management and good quality service in the public sector. With contributions from leading authors in the field, it goes beyond the first edition, looking at the ways in which the process of governing needs to be altered fundamentally to remain legitimate and to make the most of society s many resources." "This new edition has an increased international scope and includes new chapters on partnership working, agency and decentralised management, process management, and HRM. Comprehensive and detailed, it is an ideal companion for undergraduate and postgraduate students of public management, public administration, government and public policy."--BOOK JACKET.

Full contents
  • Understanding public management and governance
  • The changing context of public policy
  • The size and scope of the public sector
  • Public management reforms across OECD countries
  • Strategic management in public sector organizations
  • Marketing in public sector organizations
  • Contracting for public services
  • Financial management in public sector organizations
  • Human resource management in public sector organisations
  • Managing ICTs in public sector organisations
 
Notes

Includes bibliographical references (p. 343-362) and index.

Subjects Public administration.  |  Government productivity.  |  Legitimacy of governments.  |  Public administration - Citizen participation.
Other authors/contributors Bovaird, A. G  |  Löffler, Elke

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