National Library of Australia

 Summer Opening Hours:

Our opening hours will be changing between Tuesday 24 December 2019 and Wednesday 1 January 2020.

All reading rooms will be closed from Christmas Day, reopening on 2 January. But you’ll still be able to visit our Exhibition Galleries, our children’s holiday space, WordPlay, and Bookshop from 9am-5pm (except on Christmas Day).Bookplate café will also be open during this period, but with varied hours.

Be sure to check our Summer Opening Hours before you visit: https://www.nla.gov.au/visit-us/opening-hours

Help Home

Requesting an item


Only registered users can request items. Unregistered users can still request copies of items through our Copies Direct service.
It takes time for us to retrieve your request: learn more about the Library's collection delivery service

Initiating the request

An item's availability can be seen in search results. To check an item's availability on the record display page, scroll to the bottom.

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Click the "Get this" button to request the item, or the "Copies Direct" button if you wish to be sent a photocopy.

Sometimes the "Get this" button will be greyed out and unclickable. This means, for some reason, the item isn't available to request. This could be because somebody else has already requested it, or the item is missing, damaged, not available for loan and so on. When possible, a note will be provided in the "Collect From" column:

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Note that in such cases, the "Copies Direct" button is still enabled.


Confirming the request

Upon clicking the "Get this" button, a second screen will be presented. If the item is a monograph (that is, a single-publication item, like a book, map, picture), no additional information is required. Journals (serial publications, like magazines and newspapers) need to have a volume, month and year specified:

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Once you have provided the applicable information, click the "submit my request" button to complete your request.


Common problems

There is a limit to the number of requestable items per user. If this limit is reached, a message like this will be shown:

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The system does let you check your requests so you can see what we think you currently have. If something is amiss, please contact the Catalogue helpdesk.

Aboriginal and Torres Strait Islander Flags
Aboriginal, Torres Strait Islander and other First Nations people are advised that this catalogue contains names, recordings and images of deceased people and other content that may be culturally sensitive. Please also be aware that you may see certain words or descriptions in this catalogue which reflect the author’s attitude or that of the period in which the item was created and may now be considered offensive.