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Counselling for better work performance : advice for managers / Public Service and Merit Protection Commission
Bib ID 104332
Format BookBook
Description Canberra : Australian Govt. Pub. Service, 1997 
viii, 21 p. ; 25 cm. 
ISBN 0642271380
Summary

This booklet deals primarily with performance counselling as a formal process in relation to assessment and monitoring of an individual's work performance in the APS.

Full contents
  • Introduction
  • Counselling
  • Performance management and the responsibilities of managers
  • Is there a difference between feedback and work performance counselling?
  • When stress becomes an issue - More about feedback
  • Feedback should be a two-way process
  • Providing effective feedback
  • Moving from feedback to counselling
  • When to counsel
  • Who should give the counselling?
 
Notes

"A joint PSMPC/Comcare publication."

Public Service and Merit Protection Commission, Edmund Barton Bld, Barton ACT 2600. Fax. 14.5.97.

Bibliography: p. 14.

Subjects Counseling.  |  Personnel management -- Australia.  |  Conflict management.  |  Interviewing -- Technique.  |  Civil service -- Rating of -- Australia.
Other authors/contributors Comcare Australia  |  Australia. Public Service and Merit Protection Commission
Terms of Use Commonwealth of Australia 1997. 

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