Counselling for better work performance : advice for managers / Public Service and Merit Protection Commission
- Bib ID:
- 104332
- Format:
- Book
- Description:
-
- Canberra : Australian Govt. Pub. Service, 1997
- viii, 21 p. ; 25 cm.
- ISBN:
- 0642271380
- Summary:
-
This booklet deals primarily with performance counselling as a formal process in relation to assessment and monitoring of an individual's work performance in the APS.
- Full contents:
-
- Introduction
- Counselling
- Performance management and the responsibilities of managers
- Is there a difference between feedback and work performance counselling?
- When stress becomes an issue - More about feedback
- Feedback should be a two-way process
- Providing effective feedback
- Moving from feedback to counselling
- When to counsel
- Who should give the counselling?
- Where should you counsel and who should be present?
- The importance of agreed outcomes
- Recording the discussion
- What are the options if counselling doesn't achieve the expected outcome?
- Occupational stress arising out of feedback and counselling
- Workers' compensation claims for occupational stress arising out of counselling and staff feedback.
- Notes:
-
- "A joint PSMPC/Comcare publication."
- Public Service and Merit Protection Commission, Edmund Barton Bld, Barton ACT 2600. Fax. 14.5.97.
- Bibliography: p. 14.
- Subject:
- Other authors/contributors:
- Terms of Use:
- Commonwealth of Australia 1997.
- Copyright:
-
In Copyright
You may copy under some circumstances, for example you may copy a portion for research or study. Order a copy through Copies Direct to the extent allowed under fair dealing. Contact us for further information about copying.
- Reason for copyright status:
- Until 2047 [Created/Published Date + 50 Years]
Copyright status was determined using the following information:
- Material type:
- Literary Dramatic Musical
- Published status:
- Published
- Publication date:
- 1997
Copyright status may not be correct if data in the record is incomplete or inaccurate. Other access conditions may also apply. For more information please see: Copyright in library collections.
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