TQC, total quality control : the Australian experience / John Sprouster
- Bib ID:
- 1311258
- Format:
- Book
- Author:
- Sprouster, John
- Online Version:
- Table of contents only
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- Description:
-
- Cammeray [N.S.W.] : Horwitz Grahame, 1984
- 232 p. : ill. ; 22 cm.
- ISBN:
-
- 0725517700
- 0725519029
- Series:
- Castle books
- Full contents:
-
- Machine derived contents note: Section I
- The Principles & Practice of TQ 9
- 1. At the Crossroads 11
- 2. Australia for Quality 17
- 3. What is the Quality in TQC? 25
- 4 The Japanese Response 29
- 5. Controlling the System 43
- 6 The Tools of TQC 55
- 7 New Management Responsibilities. 77
- 8 The Effect on Human Resources 83
- Useful Quotations 91
- Section II
- Australian Case Studies on TQC 93
- introduction 95
- Ford Motor Company
- On the Right Track 97
- Nashua
- TQC In A Manufacturing Environment 129
- Price Waterhouse
- The Accountants' Experience 143
- Fibre Containers
- The Japanese Connection 153
- Nashua
- TQC Applied To Field Technical Service 161
- Kodak
- The Quality Commitment 1 75
- Australian Newsprint Mills
- The Management Choice 187
- Nashua
- TQC Applied To Inventory Control 191
- Ajax Fasteners
- A Rethink Of raditional Views 205
- Nashua
- TQC Applied To Debtors 213
- Grant & Wallace
- You And Your Company - Where To Begin 227.
- Notes:
- Bibliography: p. 232.
- Subject:
- Copyright:
-
In Copyright
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Copyright status was determined using the following information:
- Material type:
- Literary Dramatic Musical
- Published status:
- Published
- Publication date:
- 1984
Copyright status may not be correct if data in the record is incomplete or inaccurate. Other access conditions may also apply. For more information please see: Copyright in library collections.
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