- Bib ID:
- 1491221
- Format:
- Book
- Author:
- Lerbinger, Otto
- Description:
-
- Mahwah, N.J. : Erlbaum, 1997
- xiii, 384 p. ; 24 cm.
- ISBN:
-
- 0805823875 (alkaline paper) (paperback)
- 0805823867 (alkaline paper)
- Series:
- LEA's communication series.
- Full contents:
-
- Pt. I. Communicating in an Era of Crises. 1. An Era of Crises. 2. Contingency Planning: Preparing for the Worst. 3. Communicating During and After a Crisis
- Pt. II. Managing Seven Types of Crises. 4. Natural Crises. 5. Technological Crises. 6. Confrontation Crises. 7. Crises of Malevolence. 8. Crises of Skewed Management Values. 9. Crises of Deception. 10. Crises of Management Misconduct
- Pt. III. Improving Management Performance. 11. Risk Management and Communication. 12. Ethics: A Moral Code for Executives. 13. Issues Management and Stakeholder Relationships
- Pt. IV. Conclusions. 14. The Crisis Manager.
- Notes:
- Includes bibliographical references and indexes.
- Subject:
-
- Copyright:
-
In Copyright
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Copyright status was determined using the following information:
- Material type:
- Literary Dramatic Musical
- Published status:
- Published
- Publication date:
- 1997
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