Banishing bureaucracy : the five strategies for reinventing government / David Osborne and Peter Plastrik
- Bib ID:
- 1573113
- Format:
- Book
- Author:
- Osborne, David (David E.)
- Printer:
- (1996 printing)
- Description:
-
- Reading, Mass. : Addison Wesley Pub. Co., c1997
- xiii, 397 p. ; 25 cm.
- ISBN:
- 0201626322
- Summary:
-
If you want to help your city save more than
Reinvention is not just another word for reform, nor is it synonymous with downsizing, or privatization, or simply cutting waste and fraud. It is about something much deeper, something tantamount to changing the very "DNA" of public organizations so that they habitually innovate, continually improving their performance without having to be pushed from outside. It is about building an entrepreneurially minded public sector with a built-in drive to improve - what some would call a self-renewing system.
- Full contents:
-
- Introduction: Uphill Battle, USA
- 1. The Five C's: Changing Government's DNA
- 2. Levels of the Game: Targeting the Strategies
- 3. Gut Check: What It Takes to Use the Strategies
- 4. The Core Strategy: Creating Clarity of Purpose
- 5. The Consequences Strategy: Creating Consequences for Performance
- 6. The Customer Strategy: Putting the Customer in the Driver's Seat
- 7. The Control Strategy: Shifting Control Away from the Top and Center
- 8. The Culture Strategy: Creating an Entrepreneurial Culture
- 9. Aligning the Strategies
- 10. The Courage to Reinvent
- App. A. The Principles of Reinventing Government
- App. B. Resources for Reinventors.
- Notes:
- Includes bibliographical references and index.
- Subject:
- Other authors/contributors:
- Plastrik, Peter
- Copyright:
-
In Copyright
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Copyright status was determined using the following information:
- Material type:
- Literary Dramatic Musical
- Published status:
- Published
- Publication date:
- 1997
Copyright status may not be correct if data in the record is incomplete or inaccurate. Other access conditions may also apply. For more information please see: Copyright in library collections.
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