Involving consumers in improving hospital care : lessons from Australian hospitals / Mary Draper
- Bib ID:
- 1805985
- Format:
- Book
- Author:
- Draper, Mary
- Description:
-
- Canberra : Public Affairs, Parliamentary and Access Branch, Commonwealth Dept. of Health and Family Services, 1997
- xi, 102 p. ; 30 cm.
- ISBN:
- 0642272727
- Summary:
-
The aim of this project was to write a report directed at hospitals which provides examples from Australian hospitals of how consumer partnerhsip can be used to improve quality of care.
- Notes:
-
- "August 1997".
- Cat. no. 9802085.
- At foot of cover title: Health Service Outcomes Branch 97.03.
- Includes bibliographical references (p. 101-102).
- Subject:
-
- Patient satisfaction -- Australia
- Medical care -- Evaluation
- Consumers -- Research -- Australia
- Hospitals -- Australia -- Administration
- Hospital care -- Australia -- Quality control
- Total quality management
- Consumers -- Attitudes
- Hospital administration -- Australia
- Total Quality Management
- Quality of health care
- Consumer satisfaction
- Other authors/contributors:
- Terms of Use:
- Commonwealth of Australia 1997.
- Copyright:
-
In Copyright
You may copy under some circumstances, for example you may copy a portion for research or study. Order a copy through Copies Direct to the extent allowed under fair dealing. Contact us for further information about copying.
- Reason for copyright status:
- Until 2047 [Created/Published Date + 50 Years]
Copyright status was determined using the following information:
- Material type:
- Literary Dramatic Musical
- Published status:
- Published
- Publication date:
- 1997
Copyright status may not be correct if data in the record is incomplete or inaccurate. Other access conditions may also apply. For more information please see: Copyright in library collections.
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