Preventing client initiated violence : a practical handbook / Claire Mayhew
- Bib ID:
- 2265608
- Format:
- Book
- Author:
- Mayhew, Claire
- Online Version:
- Access electronic version
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- Description:
-
- Canberra : Australian Institute of Criminology, 2000
- xii, 74 p. ; 25 cm.
- ISBN:
- 0642241716
- Series:
- Research and public policy series ; no. 30.
- Full contents:
-
- Definition and Characteristics of Client-initiated Violence
- What the Law Requires
- Typical Client-initiated Violent Incidents and Behaviours
- Consequences of Client-initiated Violence
- Patterns of Client-initiated Violence
- The Incidence of Occupational Violence
- Industries / Occupations / Groups at Higher Risk of Occupational Violence
- Off-site Visits to/ with Clients
- Visits to the Home of Clients
- Attacks on Staff on the Way to or from Work
- Workers in Contact with the Public in Offices or Other Client Service Outlets
- Health Care Sector Client-initiated Violence
- Community Services Sector Client-initiated Violence
- Education Sector Client-initiated Violence
- Law/ Prison/ Security Sector Client-initiated Violence
- Transport Sector Client-initiated Violence
- Management Action Required
- Post-incident Support
- Establishment of Grievance /Mediation Meeting
- Guidelines for Mediation Meeting with Violent Client
- The Risk Identification, Risk Assessment and Risk Control Process
- Risk Identification
- Warning Signs of Impending Client-initiated Violence
- Risk Assessment
- Incident Investigation Schedule
- Risk Control
- The OHS Committee Role in Violence Prevention
- Security Plan Role in Violence Prevention
- Workers in Contact with the Public in Offices/ Other Client
- Service Outlets
- High-risk Clients
- Off-site Workers
- Home-based Workers
- Stalking
- Training for Violence Prevention
- Possible Procedures to be Followed During Meeting with Violent Client/ Perpetrator
- Evaluation
- Health Care Sector Client-initiated Violence Risk Control Strategies
- Community Services Sector Client-initiated Violence Risk Control Strategies
- Education Sector Client-initiated Violence Risk Control Strategies
- Transport Sector Client-initiated Violence Risk Control Strategies
- Law / Prison / Security Client-initiated Violence Risk Control Strategies
- Conclusion.ity and es
- Notes:
-
- Bibliography: p. 45-51.
- Available also via World Wide Web
- Subject:
- Other authors/contributors:
- Australian Institute of Criminology
- Terms of Use:
- Australian Institute of Criminology 2000.
- Available From:
- Bibliotech, ANUTech Pty Ltd, GPO Box 4, Canberra ACT 2601
- Copyright:
-
In Copyright
You may copy under some circumstances, for example you may copy a portion for research or study. Order a copy through Copies Direct to the extent allowed under fair dealing. Contact us for further information about copying.
- Reason for copyright status:
- Until 2050 [Created/Published Date + 50 Years]
Copyright status was determined using the following information:
- Material type:
- Literary Dramatic Musical
- Published status:
- Published
- Publication date:
- 2000
Copyright status may not be correct if data in the record is incomplete or inaccurate. Other access conditions may also apply. For more information please see: Copyright in library collections.
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