- Bib ID:
- 2725886
- Format:
- Book
- Author:
- Burkan, Wayne C
- Related Online Resources:
-
- Description:
-
- New York : John Wiley & Sons, c1996
- xi, 275 p. : ill. ; 24 cm.
- ISBN:
- 0471134163
- Full contents:
-
- Machine derived contents note: Diamonds Beneath Your Feet.
- Why Those on Top Don't Stay There.
- Disgruntled Customers.
- Fringe Competitors.
- Rogue Employees.
- Avoiding Crises, Reducing Surprise.
- What You Don't Know Can Hurt You.
- Creating Sizzling Teams.
- The World at Your Fingertips.
- Working with Those on the Edge.
- Truly Delighting Your Customer.
- Breakthroughs for Your Toughest Problems.
- Why Organizational Change Is So Hard.
- Change
- Fast and Efficient.
- Beyond Reengineering.
- Dealing with Your Ever-Present Detractors.
- Leading on the Edge.
- Surefire Ways to Reduce Resistance.
- Notes.
- Index.
- Notes:
-
- Includes index.
- Includes bibliographical references (p 262-267) and index.
- Subject:
-
- Copyright:
-
In Copyright
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Copyright status was determined using the following information:
- Material type:
- Literary Dramatic Musical
- Published status:
- Published
- Publication date:
- 1996
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