National Library of Australia

You must be logged in to Tag Records
Centrelink's customer charter : follow-up audit
Bib ID 3992026
Format BookBook, OnlineOnline
Author
Australian National Audit Office
 
Online Versions
Description Canberra : Australian National Audit Office, 2007 
87 pages ; 25 cm. 
ISBN 0642809526
Series

Australian National Audit Office. Audit report ; 2006-2007, no.33.

Australian National Audit Office. Performance audit.

Parliamentary paper (Australia. Parliament) ; 2007, no. 67.

Summary

The objective of this follow-up audit was to review Centrelink's progress in implementing the findings and recommendation relating to Centrelink's Customer Charter from Audit Report No.32 2004-05.

Notes

"Audit team: Natalie Whiteley, Kerri Bradford, Corinne Horton, Fran Holbert"--p.4.

Includes bibliographical references.

Also available online on Australian National Audit Office's site. Address as at 4 June 2007: http://www.anao.gov.au/uploads/documents/2006-07_Audit_Report_33.pdf

Also available online https://nla.gov.au/nla.obj-961834238

Subjects Australia. Centrelink -- Auditing.  |  Australia. Centrelink -- Customer services.  |  Customer services -- Australia -- Auditing.  |  Australia -- Officials and employees -- In-service training.
Other authors/contributors Australian National Audit Office  |  Australian National Audit Office

In the Library

Request this item to view in the Library's reading rooms using your library card. To learn more about how to request items watch this short online video Help Video.

Details Collect From
NL 354.940072 AUS
Copy: NL pbk
Main Reading Room
N 354.940072 AUS
Copy: N pbk
Main Reading Room
Nq 328.94 AUS
Copy: N pbk
Main Reading Room

Order a copy

- Copyright or permission restrictions may apply. We will contact you if necessary.

Help Video To learn more about Copies Direct watch this short online video Help Video.
close Can I borrow items from the Library?

You need Flash player 8+ and JavaScript enabled to view this video embedded.

You can view this on the NLA website.

close What can I get online?

You need Flash player 8+ and JavaScript enabled to view this video embedded.

You can view this on the NLA website.

close Can I get copies of items from the Library?

You need Flash player 8+ and JavaScript enabled to view this video embedded.

You can view this on the NLA website.

Aboriginal and Torres Strait Islander Flags
Aboriginal, Torres Strait Islander and other First Nations people are advised that this catalogue contains names, recordings and images of deceased people and other content that may be culturally sensitive. Please also be aware that you may see certain words or descriptions in this catalogue which reflect the author’s attitude or that of the period in which the item was created and may now be considered offensive.