- Bib ID:
- 46906
- Format:
- Book
- Author:
- Burns, Thomas, 1946-
- Related Online Resources:
- Publisher description
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- Description:
-
- Houston, Tex. : Gulf, c1999
- x, 173 p. : ill. ; 24 cm.
- ISBN:
- 088415808X (acid-free paper)
- Full contents:
-
- Ch. 1. The Improvement Challenge
- Ch. 2. The Barriers to Improvement
- Ch. 3. Management of Change
- Ch. 4. A Proven Process Improvement Model
- Ch. 5. Establishing Serious Incident Prevention as an Organizational Priority
- Ch. 6. Employee Involvement
- Ch. 7. Understanding the Risks
- Ch. 8. Identifying the Critical Work
- Ch. 9. Establishing Performance Standards
- Ch. 10. Measurement and Feedback
- Ch. 11. Reinforcement and Corrective Action
- Ch. 12. Improving and Updating the Process
- Ch. 13. Applying the Process Model - A Case Study
- Ch. 14. Responding to the Challenge.
- Notes:
- Includes bibliographical references and index.
- Subject:
-
- Copyright:
-
In Copyright
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Copyright status was determined using the following information:
- Material type:
- Literary Dramatic Musical
- Published status:
- Published
- Publication date:
- 1999
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