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Communication Competence and Social Interaction Skills in Australian Business Organizations [microform] / Harry Irwin
Bib ID 5449664
Format MicroformMicroform, BookBook
Author
Irwin, Harry
 
Description [Washington, D.C.] : Distributed by ERIC Clearinghouse, 1984 
46 p. 
Summary

Within Australian contexts, and within a dialogic, constructivist framework, this paper reports the development of an instrument (COMCOMP) designed to measure perceptions of communication competence among others at the interpersonal-organizational interface and the use of COMCOMP to identify personal characteristics and skills associated with communication competence as relevant goals for training. The paper also reports on an associated study that examined the relationship between self-perceptions of communication competence and selected social psychological and communication variables, namely cognitive complexity, social perspective taking ability, and communication sensitivity. The paper notes that although the personal characteristics and skills associated with communication competence in others are clearly related to the broad skills areas of empathy and sensitivity, these broad skills areas are only weakly related to attribution of communication competence in the self. In addition, the paper analyzes the implications for business educators of these findings. (Author/HOD)

Notes

ERIC Note: Tables and figures contain small print.

May also be available online. Address as at 14/8/18: https://eric.ed.gov/

Reproduction Microfiche. [Washington D.C.]: ERIC Clearinghouse microfiches : positive. 
Subjects Business Communication.  |  Cognitive Processes.  |  Communication Research.  |  Foreign Countries.  |  Interpersonal Competence.  |  Interpersonal Relationship.  |  Measurement Techniques.  |  Organizational Communication.  |  Perception.  |  Self Evaluation (Individuals)  |  Australia
Form/genre Reports, Research.
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