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Conveying the Performance Appraisal [microform] : The Research and Its Implications / Gerald L. Wilson
Bib ID 5456021
Format BookBook, MicroformMicroform, OnlineOnline
Author
Wilson, Gerald L
 
Online Versions
Description [Washington, D.C.] : Distributed by ERIC Clearinghouse, 1984 
11 p. 
Summary

Results of an examination of research literature on performance-appraisal interviewing and its implications are presented in this report. The appraisal interview functions to (1) provide feedback on performance, (2) counsel and provide help, (3) discover what the employee is thinking, (4) teach the employee to solve problems, (5) help the employee discover ways to improve, (6) set performance goals, and/or (7) discuss compensation. Important appraiser characteristics are credibility, a consistent style between day-to-day behavior and interview behavior, and the ability to engage in active listening. Employee participation in the performance-appraisal process involves preparation for the interview (by engaging in self-rating and working through a structured worksheet) and actual participation in the interview, including goal setting. The research suggests the need for students to be trained in skills involving supportive behavior, problem solving, active listening, and goal setting theory. (EL)

Notes

ERIC Note: In Professional Communication in the Modern World: Proceedings of the American Business Communication Association Southeast Convention (31st, Hammond, LA, April 5-7, 1984). p113-122.

May also be available online. Address as at 14/8/18: https://eric.ed.gov/

Reproduction Microfiche. [Washington D.C.]: ERIC Clearinghouse microfiches : positive. 
Subjects Business Skills.  |  Communication Research.  |  Employer Employee Relationship.  |  Employment.  |  Evaluation Criteria.  |  Evaluation Methods.  |  Industrial Personnel.  |  Interviews.  |  Job Performance.  |  Organizational Communication.  |  Performance Appraisal
Form/genre Information Analyses.  |  Speeches/Meeting Papers.
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