Collection Building vs. Document Delivery [microform] : An Evaluation of Methods To Provide NTIS Documents in an Academic Engineering Library / John Butler
- Bib ID:
- 5483892
- Format:
- Book and Microform
- Author:
- Butler, John
- Description:
-
- [Washington, D.C.] : Distributed by ERIC Clearinghouse, 1987
- 82 p.
- Summary:
-
This report describes a study designed to evaluate and compare the provision of National Technical Information Service (NTIS) documents to users of the McKinney Engineering Library at the University of Texas through Selected Research in Microfiche (SRIM), a standing-order, collection-building service, with the provision of documents through QuikORDER, an online, on-demand, document delivery service. The factors of use, cost, and effectiveness of both methods are examined through a review and interpretation of actual cost and usage data; and it is concluded that, despite slower turnaround time, QuikORDER document delivery is more cost-effective than SRIM collection building and should remain reliably cost-effective over the next 20 years. Recommendations are presented for continuing document delivery and for measuring and documenting user satisfaction with the document delivery system to identify areas for future improvement. Nine appendices include: (1) graphic presentations of additional data from the NTIS document delivery program; (2, 3) information about NTIS and QuikORDER; (4, 5) samples of resources used to measure the cost of the SRIM and NTIS services; (6) correspondence between the University of Texas and NTIS; (7) an NTIS fill rate survey and a sample NTIS citation; (8) interview summaries; and (9) a study status report. (KM)
- Notes:
-
- Policymakers.
- May also be available online. Address as at 14/8/18: https://eric.ed.gov/
- Reproduction:
- Microfiche. [Washington D.C.]: ERIC Clearinghouse microfiches : positive.
- Subject:
-
- Academic Libraries
- Comparative Analysis
- Cost Effectiveness
- Efficiency
- Higher Education
- Library Collection Development
- Questionnaires
- Records (Forms)
- Scientific and Technical Information
- Use Studies
- User Satisfaction (Information)
- Document Delivery National Technical Information Service
- University of Texas
- Available From:
- ERIC
- Copyright:
-
Out of Copyright
You may copy or order a copy through Copies Direct or use the online copy for research or study; for other uses Contact us for further information about copying.
- Reason for copyright status:
- Created/Published Date is Before 1955
Copyright status was determined using the following information:
- Material type:
- Literary Dramatic Musical
- Presumed date of death of creator (latest date):
- 1692
- Published status:
- Published
- Publication date:
- 1736
Copyright status may not be correct if data in the record is incomplete or inaccurate. Other access conditions may also apply. For more information please see: Copyright in library collections.
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