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Information System Design [microform] : A Case Study in the Generation of Innovations / Andrew M. Calabrese and Stephen R. Acker
Bib ID 5491957
Format BookBook, MicroformMicroform, OnlineOnline
Calabrese, Andrew M
Online Versions
Description [Washington, D.C.] : Distributed by ERIC Clearinghouse, 1987 
29 p. 

Arguing in the introduction that designing information systems must involve the integration of social/organizational as well as technical activities, and assuming that the contribution of social scientists studying innovation will be enhanced through increased participation in the design process, this paper presents a case study in the generation of innovation. The innovation under consideration is an electronic document delivery system (EDD) under development in the Office of Research at the Online Computer Library Center, Inc. (OCLC), an international, nonprofit cooperative founded in the late sixties to serve libraries with automated cataloging services. For this study, data on OCLC was gathered intensively over a period of 18 months, beginning in 1979 and periodically in the years since that time. An argument is made in the paper for viewing information systems from a socio-technical perspective as early as possible in the design stage of innovation, since without consideration of the social, an idealized technical design concept may not move forward as a practical social system as it has been conceived. The literature of action research is reviewed for its relevant application to the generation of innovation, and several essential arguments are derived from the study. (Thirty-eight references are attached). (NH)


ERIC Note: Paper presented at the Annual Meeting of the International Communication Association (37th, Montreal, Quebec, Canada, May 21-25, 1987).

May also be available online. Address as at 14/8/18:

Reproduction Microfiche. [Washington D.C.]: ERIC Clearinghouse microfiches : positive. 
Subjects Action Research.  |  Case Studies.  |  Electronic Publishing.  |  Induction.  |  Information Dissemination.  |  Information Networks.  |  Innovation.  |  Operations Research.  |  Research and Development.  |  Research Methodology.  |  Scientific Methodology.  |  Social Scientists.  |  Technological Advancement.  |  Electronic Document Delivery OCLC
Form/genre Speeches/Meeting Papers.  |  Reports, Research.
Other authors/contributors Acker, Stephen R., author
Available From ERIC 


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