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The application of performance measurement in Australian local government [electronic resource] / Andrew Worthington and Brian Dollery
Bib ID 5497611
Format BookBook, OnlineOnline
Author
Worthington, Andrew
 
Online Access
Online Versions
Description Armidale, N.S.W. : Centre for Local Government, School of Economics, University of New England, 2007 
Series

Working paper series (University of New England. Centre for Local Government) ; 2007/17. 1835-761X.

PANDORA electronic collection.

Technical Details

Mode of access: Internet via the World Wide Web. Address as at 27/07/2011: http://www.une.edu.au/clg/working-papers/ 

System requirements: Adobe Acrobat reader to access PDF document. 

Summary

Performance measurement has become an important method of assessing and improving the efficacy of large organizations, including in Australian local government. This paper considers the extent and nature of performance measurement in Australian local government. The paper provides a synoptic review of the measurement of performance in the local public sector by examining its organisational context and by providing an appropriate conceptual framework. The discussion then focuses on performance measurement in Australian local government and assesses national performance indicators, state-based performance indicators, and process benchmarking.

Notes

Title from title screen (viewed on 27 July 2011)

"November 2007".

Includes bibliographical references (p. 26-29)

Text.

Selected for archiving.

Subjects Local government -- Australia.  |  Government productivity -- Australia -- Measurement.
Other authors/contributors Dollery, Brian  |  University of New England. Centre for Local Government

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