Healthcare [microform] : A Lesson in Benchmarking for Educators / Morton Inger
- Bib ID:
- 5574118
- Format:
- Book and Microform
- Author:
- Inger, Morton
- Online Version:
- https://eric.ed.gov/?id=ED374247
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- Description:
-
- [Washington, D.C.] : Distributed by ERIC Clearinghouse, 1993
- 5 p.
- ISSN:
- 1059-2776
- Summary:
-
Hospitals--the most costly segment of the health care system--are beginning to use benchmarking to discover how other hospitals and businesses have developed cost-cutting and time-saving ways of doing things. Benchmarking is a sophisticated, multifaceted procedure, usually conducted by teams, for identifying and adapting best-in-class practices. Benchmarking involves the following steps: defining one's own key processes and understanding how they work, selecting the processes most suited to benchmarking, developing measures of quality, identifying the best organizations with which to benchmark, and implementing the best of the best by modifying processes and testing the results. Groups of hospitals have used benchmarking to improve several areas: the quality of administrative and financial services, the quality of records management, the quality of admissions and related processes, the quality of emergency services, and health care itself. Educators can look at health care benchmarking practices and adapt the process to their own needs in their schools and school systems. (YLB)
- Notes:
-
- Sponsoring Agency: National Center for Research in Vocational Education, Berkeley, CA.
- Sponsoring Agency: Office of Vocational and Adult Education (ED), Washington, DC.
- Sponsoring Agency: Ford Foundation, New York, NY.
- IEE Brief, n9 Oct 1993.
- May also be available online. Address as at 14/8/18: https://eric.ed.gov/
- Reproduction:
- Microfiche. [Washington D.C.]: ERIC Clearinghouse microfiches : positive.
- Subject:
-
- Benchmarking
- Cost Effectiveness
- Demonstration Programs
- Educational Change
- Educational Improvement
- Health Services
- Helping Relationship
- Hospitals
- Information Dissemination
- Information Transfer
- Innovation
- Organizational Change
- Organizational Effectiveness
- Program Effectiveness
- Self Evaluation (Groups)
- Other authors/contributors:
- Columbia Univ., New York, NY. Inst. on Education and the Economy
- Available From:
- ERIC
- Copyright:
-
In Copyright
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Copyright status was determined using the following information:
- Material type:
- Literary Dramatic Musical
- Published status:
- Published
- Publication date:
- 1993
Copyright status may not be correct if data in the record is incomplete or inaccurate. Other access conditions may also apply. For more information please see: Copyright in library collections.
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