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Quality Improvement Awards and Vocational Education Assessment [microform] / Bettina Lankard Brown
Bib ID 5605940
Format BookBook, MicroformMicroform, OnlineOnline
Brown, Bettina Lankard
Online Versions
Description [S.l.] : Distributed by ERIC Clearinghouse, 1997 
4 p. 

ERIC Digest ; No. 182.


Quality system awards offer blueprints for assessing quality in vocational education as well as in business and industry. The three most prestigious awards recognizing quality improvement in business and industry are the Malcolm Baldrige Quality Award, Deming Application Prize, and ISO 9000 Registration. When comparing standards for the quality management systems awards to vocational education standards of achievement, two themes are evident: assessment of standards for learning and performance (student and employee) and assessment of education/management process and design (school and business/industry). Criteria for the Baldrige Award can be used to assess the educational institution's effectiveness in meeting customer needs and expectations. The Deming Prize offers the strategy of using statistical methods to assess vocational education enrollment, completion, and recruitment patterns; student progress; and market share gain. The ISO 9000 Registration attests to the use of established standards as a benchmark for meeting quality requirements. The industry-based skill standards offer a benchmark to help vocational educators improve the quality of education. Two models of skills standards are being explored--skills component and professional. Recommendations have been made for how the ISO 9000 system's 20 basic elements that affect quality might be applied in higher education. This framework is useful in guiding the institutional process through which student learning occurs. (YLB)


Sponsoring Agency: Office of Educational Research and Improvement (ED), Washington, DC.

Contract Number: RR93002001.

May also be available online. Address as at 14/8/18:

Reproduction Microfiche. [Washington D.C.]: ERIC Clearinghouse microfiches : positive. 
Subjects Educational Assessment.  |  Educational Quality.  |  Job Skills.  |  Postsecondary Education.  |  Program Effectiveness.  |  Quality Control.  |  Secondary Education.  |  Standards.  |  Total Quality Management.  |  Vocational Education.  |  ISO 9000  |  ERIC Digests
Form/genre ERIC Publications.  |  ERIC Digests in Full Text.
Other authors/contributors ERIC Clearinghouse on Adult, Career, and Vocational Education
Available From ERIC 


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