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Battered Agency Syndrome [microform] : The Challenge to Agencies Serving Low-Income Communities / Diane Reed, J. Ronald Lally and Douglas Quiett
Bib ID 5675284
Format BookBook, MicroformMicroform, OnlineOnline
Author
Reed, Diane
 
Online Versions
Description [Washington, D.C.] : Distributed by ERIC Clearinghouse, 2000 
40 p. 
Summary

Community-based social service agencies working in low-income communities increasingly function with inadequate support and encounter numerous oppressive external and internal conditions that compromise organizational and staff well-being. Working with many such agencies, WestEd identified stressors that included funding problems, unrealistic expectations about programs, racial and class tensions, lack of organizational capacity and support, and problems in program development and collaboration. The term "battered agency syndrome" was coined to explain some of the difficulties observed in struggling social service agencies. These agencies, like the families they work with, need practical and emotional supports that include: (1) assessing organizational and staff wellness before collaborative work begins; (2) encouraging founders to provide resources for an organizational therapist to nurture the development of a healthy infrastructure; (3) assessing and developing cultural competence among collaborating agencies; (4) using funders to provide resources for staff skill development, burnout prevention, and cross training; (5) training supervisory staff in reflective supervision; and (6) participating in strategic planning processes. (Contains 53 references.) (SLD)

Notes

May also be available online. Address as at 14/8/18: https://eric.ed.gov/

Reproduction Microfiche. [Washington D.C.]: ERIC Clearinghouse microfiches : positive. 
Subjects Community Programs.  |  Expectation.  |  Financial Support.  |  Low Income Groups.  |  Needs Assessment.  |  Planning.  |  Social Services.  |  Urban Areas.
Form/genre Reports, Descriptive.
Other authors/contributors Lally, J. Ronald, author  |  Quiett, Douglas, author  |  WestEd, San Francisco, CA
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