National Library of Australia

<< Previous record
Record 209 of 209
You must be logged in to Tag Records
Ensuring Quality and Productivity in Higher Education [microform] : An Analysis of Assessment Practices. ASHE-ERIC Higher Education Report. Jossey-Bass Higher and Adult Education Series / Susan M. Gates, Catherine H. Augustine and Roger Benjamin
Bib ID 5693670
Format BookBook, MicroformMicroform, OnlineOnline
Gates, Susan M
Online Versions
Description [Washington, D.C.] : Distributed by ERIC Clearinghouse, 2002 
192 p. 
ISBN 9780787958404
ISSN 0884-0040 

A RAND research team conducted a broad review of the general literature on the assessment of quality and productivity in education and professional development. The team also reviewed the documentation of organizations engaged in such assessment, interviewed experts, attended conferences, and conducted site visits to exemplary organizations. This report synthesizes the information and provides suggestions for approaches that might be useful for agencies given the task of ensuring the quality and productivity of education and professional development activities in a specific system. Assessment, as used in this monograph, means the start-to-finish process of examining quality or productivity, while evaluation is the step in the assessment process in which performance measures are examined, and a judgment about performance is made on the basis of that examination. Regardless of the assessment model selected, the study found that three key steps must be included in any provider or student assessment: (1) identifying goals of the education activities under consideration; (2) measuring the outcomes related to those goals; and (3) evaluating whether the outcomes meet those goals. Each step should be linked to the others, and the process as whole should be driven by the goals. Six appendixes contain supplemental information about the research methodology. (Contains 7 tables, 1 figure, and 137 references.) (SLD)


Availability: Jossey-Bass, 989 Market Street, San Francisco, CA 94103-1741 ($24 plus shipping; $108 per year). Tel: 888-378-2537 (Toll Free); Fax: 888-481-2665 (Toll Free); Web site:

Sponsoring Agency: Office of Educational Research and Improvement (ED), Washington, DC.

Contract Number: ED-99-00-0036.

ERIC Note: Published six times per year.

May also be available online. Address as at 14/8/18:

Reproduction Microfiche. [Washington D.C.]: ERIC Clearinghouse microfiches : positive. 
Subjects Educational Objectives.  |  Educational Quality.  |  Evaluation Methods.  |  Faculty Development.  |  Higher Education.  |  Literature Reviews.  |  Outcomes of Education.  |  Productivity.
Form/genre Books.  |  ERIC Publications.  |  Reports, Evaluative.
Other authors/contributors Augustine, Catherine H., author  |  Benjamin, Roger, author  |  Bikson, Tora K., author  |  Kaganoff, Tessa, author  |  Levy, Dina G., author  |  Moini, Joy S., author  |  Zimmer, Ron W., author  |  ERIC Clearinghouse on Higher Education  |  Association for the Study of Higher Education  |  George Washington Univ., Washington, DC. Graduate School of Education and Human Development
Available From ERIC 


In the Library

Request this item to view in the Library's reading rooms using your library card. To learn more about how to request items watch this short online video Help Video.

Details Collect From
mc 2253 ED466688 Main Reading Room - Newspapers and Family History
This item may be online. Please search the ERIC website prior to requesting this microfiche item.

Order a copy

- Copyright or permission restrictions may apply. We will contact you if necessary.

Help Video To learn more about Copies Direct watch this short online video Help Video.
close Can I borrow items from the Library?

You need Flash player 8+ and JavaScript enabled to view this video embedded.

You can view this on the NLA website.

close What can I get online?

You need Flash player 8+ and JavaScript enabled to view this video embedded.

You can view this on the NLA website.

close Can I get copies of items from the Library?

You need Flash player 8+ and JavaScript enabled to view this video embedded.

You can view this on the NLA website.

Aboriginal and Torres Strait Islander Flags
Aboriginal, Torres Strait Islander and other First Nations people are advised that this catalogue contains names, recordings and images of deceased people and other content that may be culturally sensitive. Please also be aware that you may see certain words or descriptions in this catalogue which reflect the author’s attitude or that of the period in which the item was created and may now be considered offensive.