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The measurement of patient experience in non-GP primary health care settings : discussion paper for the National Health Standards and Statistics Committee / Louise York, Ann Hunt and Theresa Negrello prepared this report
Bib ID 7886848
Format BookBook, OnlineOnline [text, online resource]
Author
York, Louise, author
 
Online Access
Related Online
Resources
Access Conditions National edeposit: Available online 
Description Canberra, ACT : Australian Institute of Health and Welfare, April 2014 
©2014 
1 online resource (iv, 36 pages) 
Series

AIHW working paper.

Technical Details

text file : PDF : 925KB 

Summary

Information about patient experience is important to guide health care quality improvement and may also be used for health performance reporting. While there have been developments in the capture of patient experience information in hospital and GP settings, little was known about the broader non-GP primary health care sector. To gain a better understanding of patient experience in the non-GP primary health care sector, the Australian Institute of Health and Welfare (AIHW) undertook this exploratory study to document current state/territory and nationally relevant data collections with a view to assessing options for compiling patient experience data in this sector.

Notes

"Cat. no. WP 66"

Includes bibliographical references (pages 35-36)

Subjects Primary care (Medicine) -- Australia -- Public opinion.  |  Primary care (Medicine) -- Australia -- Evaluation.  |  Patients -- Australia -- Attitudes.  |  Australian
Other authors/contributors Hunt, Ann, author  |  Negrello, Theresa, author  |  Australian Institute of Health and Welfare, issuing body
Terms of Use Attribution (CC BY) 

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