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The harms of work : an ultra-realist account of the service economy / Anthony Lloyd
Bib ID 7896028
Format BookBook, OnlineOnline [text, online resource]
Lloyd, Anthony, author
Online Access
Description Bristol : Bristol University Press, 2018 
1 online resource. 
ISBN 9781529204025 ((electronic bk.))
152920402X ((electronic bk.))
9781529204056 ((electronic bk.))
1529204054 ((electronic bk.))
9781529204049 ((electronic bk.))
1529204046 ((electronic bk.))
Invalid ISBN 9781529204018

Studies in social harm.

Full contents
  • Intro; THE HARMS OF WORK; Contents; About the author; Acknowledgements; Foreword; Introduction; Service economy; Harm and ultra-realist criminology; Structure of the book; 1. Reinterpreting social harm; Introduction; Social harm: traversing the legal and illegal; Appraising social harm; Harm from what? Finding an ontological grounding; Towards an ultra-realist schema; Ontology and the transcendental materialist subject; Towards a new direction?; 2. Restructuring labour markets; Introduction; Shackling the 'animal spirits'; Capital ascendant; Restructured labour markets
  • Emergence of consumer capitalismFrom security to flexibility; Crash and burn: the limits of debt-fuelled spending; Labour markets in austerity; Conclusion; 3. Profitability, efficiency and targets; Introduction; Management strategies; Targets, incentives and bonuses; Maximising profitability; 'Facilitating the customer experience'; Conclusion; 4. Absence of stability; Introduction; Contractual instability; Rotas; Progression; Transitions; Conclusion; 5. Positive motivation to harm; Introduction; Bullying at work; Cliques at work: inclusion and exclusion in the workplace; Stealing sales
  • Harmful customersThe rise of the bailiff: special liberty at work; Conclusion; 6. Absence of protection; Introduction; Working for free; Physical and legal protection; Redundancy; Mental ill health; Conclusion; 7. The violence of ideology; Introduction; Ideology; From political economy to 'tinkering at the edges'; Fixing the harms of work; Facing reality; Conclusion; Conclusion; Returning to harm; References; Index

Includes bibliographical references and index.

Online resource; title from PDF title page (EBSCO, viewed November 1, 2018)

Reproduction Electronic reproduction. Ipswich, MA Available via World Wide Web. 
Subjects Service industries.  |  Labor market.
Other authors/contributors EBSCOhost
Available From JSTOR 


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