National Library of Australia

We’re delighted to be able to increase our reading room services and opening hours. Read more...

You must be logged in to Tag Records
The harms of work : an ultra-realist account of the service economy / Anthony Lloyd
Bib ID 7896028
Format BookBook, OnlineOnline [text, online resource]
Author
Lloyd, Anthony, author
 
Online Access
Description Bristol : Bristol University Press, 2018 
1 online resource. 
ISBN 9781529204025 ((electronic bk.))
152920402X ((electronic bk.))
9781529204056 ((electronic bk.))
1529204054 ((electronic bk.))
9781529204049 ((electronic bk.))
1529204046 ((electronic bk.))
Invalid ISBN 9781529204018
Series

Studies in social harm.

Full contents
  • Intro; THE HARMS OF WORK; Contents; About the author; Acknowledgements; Foreword; Introduction; Service economy; Harm and ultra-realist criminology; Structure of the book; 1. Reinterpreting social harm; Introduction; Social harm: traversing the legal and illegal; Appraising social harm; Harm from what? Finding an ontological grounding; Towards an ultra-realist schema; Ontology and the transcendental materialist subject; Towards a new direction?; 2. Restructuring labour markets; Introduction; Shackling the 'animal spirits'; Capital ascendant; Restructured labour markets
  • Emergence of consumer capitalismFrom security to flexibility; Crash and burn: the limits of debt-fuelled spending; Labour markets in austerity; Conclusion; 3. Profitability, efficiency and targets; Introduction; Management strategies; Targets, incentives and bonuses; Maximising profitability; 'Facilitating the customer experience'; Conclusion; 4. Absence of stability; Introduction; Contractual instability; Rotas; Progression; Transitions; Conclusion; 5. Positive motivation to harm; Introduction; Bullying at work; Cliques at work: inclusion and exclusion in the workplace; Stealing sales
  • Harmful customersThe rise of the bailiff: special liberty at work; Conclusion; 6. Absence of protection; Introduction; Working for free; Physical and legal protection; Redundancy; Mental ill health; Conclusion; 7. The violence of ideology; Introduction; Ideology; From political economy to 'tinkering at the edges'; Fixing the harms of work; Facing reality; Conclusion; Conclusion; Returning to harm; References; Index
 
Notes

Includes bibliographical references and index.

Online resource; title from PDF title page (EBSCO, viewed November 1, 2018)

Reproduction Electronic reproduction. Ipswich, MA Available via World Wide Web. 
Subjects Service industries.  |  Labor market.
Other authors/contributors EBSCOhost
Available From JSTOR 

Online

In the Library

Request this item to view in the Library's reading rooms using your library card. To learn more about how to request items watch this short online video Help Video.

Details Collect From
Electronic resource Use 'Online Resources' link in record
Available for document delivery - standard copyright restrictions apply
-

Order a copy

- Copyright or permission restrictions may apply. We will contact you if necessary.

Help Video To learn more about Copies Direct watch this short online video Help Video.
close Can I borrow items from the Library?

You need Flash player 8+ and JavaScript enabled to view this video embedded.

You can view this on the NLA website.

close What can I get online?

You need Flash player 8+ and JavaScript enabled to view this video embedded.

You can view this on the NLA website.

close Can I get copies of items from the Library?

You need Flash player 8+ and JavaScript enabled to view this video embedded.

You can view this on the NLA website.

Aboriginal and Torres Strait Islander Flags
Aboriginal, Torres Strait Islander and other First Nations people are advised that this catalogue contains names, recordings and images of deceased people and other content that may be culturally sensitive. Please also be aware that you may see certain words or descriptions in this catalogue which reflect the author’s attitude or that of the period in which the item was created and may now be considered offensive.