Complaint handling guide : upholding the rights of children and young people / Ombudsman New South Wales
- Bib ID:
- 8062609
- Format:
- Book
- Author:
- NSW Ombudsman, author
- Online Access:
- National edeposit
- Related Online Resources:
- Access Conditions:
- National edeposit: Available online
- Description:
-
- Canberra, ACT : [National Office for Child Safety, Dept. of the Prime Minister and Cabinet], 2019
- ©2019
- 1 online resource (37 pages) : colour illustrations, colour photographs.
- Summary:
-
This Guide is designed for a wide audience-from small service providers working with children and young people (such as sport clubs) to large government agencies which come into contact with children and young people. It gives advice to organisations on handling a broad spectrum of complaints relating to child safety, from simple customer service issues which impact on children and young people to more complex complaints of abuse by staff, volunteers or other children and young people receiving services.
- Notes:
-
- Cover title.
- Includes bibliographical references.
- Subject:
-
- Child abuse -- Law and legislation -- Australia
- Child welfare -- Australia
- Children -- Government policy -- Australia
- Children -- Services for -- Australia
- Children -- Australia -- Government policy
- Children's rights -- Australia
- Consumer complaints -- Handbooks, manuals, etc
- Consumer complaints -- Australia
- Australian
- Other authors/contributors:
- Terms of Use:
- Licensed under Creative Commons. Attribution 4.0 International (CC BY 4.0)
- Copyright Information:
- © Commonwealth of Australia 2019
- Copyright:
-
In Copyright
You may copy under some circumstances, for example you may copy a portion for research or study. Order a copy through Copies Direct to the extent allowed under fair dealing. Contact us for further information about copying.
- Reason for copyright status:
- Until 2089 [Created/Published Date + 70 Years]
Copyright status was determined using the following information:
- Material type:
- Photograph
- Published status:
- Published
- Publication date:
- 2019
Copyright status may not be correct if data in the record is incomplete or inaccurate. Other access conditions may also apply. For more information please see: Copyright in library collections.
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