- Bib ID:
- 1537811
- Format:
- Book
- Author:
- Mortensen, C. David
- Description:
-
- Thousand Oaks, CA : Sage Publications, c1997
- x, 267 pages ; 24 cm.
- ISBN:
-
- 0803973756 (alkaline paper) (cloth)
- 0803973764 (alkaline paper) (paperback)
- Summary:
-
In this extensive study of the factors that enable or disable communication between people, author C. David Mortensen helps us to discover that successful communication is a collective and collaborative achievement of the highest order. Miscommunication begins with a theoretical examination of the complex conditions that cause miscommunication - highlighting implication, distortion, disruption, and confusion as specific categories - and then moves to more refined definitions and practical applications of the theory. Mortensen includes succinct and engaging real-life examples that enhance and fortify the author's highly original contribution to our knowledge of interpersonal communication.
- Full contents:
-
- 1. Implication
- 2. Distortion
- 3. Disruption
- 4. Confusion
- 5. Agreement/Disagreement
- 6. Understanding/Misunderstanding
- 7. Personal Transformation.
- Notes:
- Includes bibliographical references (p. 224-250) and index.
- Subject:
- Miscommunication
- Other authors/contributors:
- Ayres, Carter M
- Copyright:
-
In Copyright
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Copyright status was determined using the following information:
- Material type:
- Literary, dramatic or musical work
- Published status:
- Published
- Publication date:
- 1997
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