Responding to student expectations
- Bib ID:
- 2117036
- Format:
- Book
- Online Access:
- http://dx.doi.org/10.1787/9789264176225-en
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- Description:
-
- Paris : OECD, c2002
- 151 p. ; 23 cm.
- ISBN:
- 9264198245
- Full contents:
-
- Introduction. Institutional responses to changing student expectations: project overview / Peter Coaldrake
- Higher education, students, society: multi-lateral relationships / Ruth Dunkin
- Government policy and student expectations: the Canadian experience / Michael Conlon
- What should students be entitled to expect from universities? / John Byron
- A case study of the students' view on the educational process and on university management / Eva Munsterova, Jarmila Bastova and Ales Vlk
- Students' changing expectations of higher education and the consequences of mismatches with the reality / Richard James
- Encouraging university responsiveness: student-focussed incentives in Australian higher education / Michael Gallagher
- Marketing in higher education: matching promises and reality to expectations / Sarah Davies
- A survey of student-institution relationships in Europe / Dennis Farrington
- Responding to legal liability / Anthony P. Moore
- The Danish parliamentary ombudsman's experience with regard to the legal protection of students / Jon Andersen
- Handling student grievances: what lessons are there for institutions in the cases brought before the ombudsman in Australia? / Bruce Barbour.
- Notes:
-
- "The project was managed by Professor Peter Coaldrake and Dr Lawrence Stedman of the Queensland University of Technology"--P. 3.
- Also published in French under title: Repondre aux attentes des etudiants.
- Includes bibliographical references.
- Subject:
- Other authors/contributors:
- Copyright:
-
In Copyright
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Copyright status was determined using the following information:
- Material type:
- Literary Dramatic Musical
- Published status:
- Published
- Publication date:
- 2002
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