Learning for skills and knowledge - customer service officers : Centrelink / the Auditor-General
- Bib ID:
- 2639144
- Format:
- Book
- Author:
- Australian National Audit Office
- Online Version:
- Related Online Resources:
- ANAO homepage
- Description:
-
- Canberra : Australian National Audit Office, 2001
- 94 p. ; 25 cm.
- ISBN:
- 064244241X
- Series:
-
- Australian National Audit Office. Audit report ; 2001-2002, no.9.
- Australian National Audit Office. Performance audit
- Parliamentary paper (Australia. Parliament) ; 2001, no. 162.
- Summary:
-
The objective of the audit was to determine whether Centrelink had appropriate systems and strategies in place to ensure that its CSOs had access to the skills and knowledge necessary to meet expected levels of performance and customer service.
- Notes:
-
- "Audit team: Patrick McGinlay, Steven Lack, Audrey Moffat, Elizabeth Owen"--P. 4.
- Includes index.
- Also available in an electronic version via the Internet. Address as of 12/9/2001: http://www.anao.gov.au
- Also available online https://nla.gov.au/nla.obj-1607921756
- Subject:
- Other authors/contributors:
- Terms of Use:
- Commonwealth of Australia 2001.
- Copyright:
-
In Copyright
You may copy under some circumstances, for example you may copy a portion for research or study. Order a copy through Copies Direct to the extent allowed under fair dealing. Contact us for further information about copying.
- Reason for copyright status:
- Until 2051 [Created/Published Date + 50 Years]
Copyright status was determined using the following information:
- Material type:
- Literary Dramatic Musical
- Published status:
- Published
- Publication date:
- 2001
Copyright status may not be correct if data in the record is incomplete or inaccurate. Other access conditions may also apply. For more information please see: Copyright in library collections.
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