- Bib ID:
- 3006980
- Format:
- Book
- Author:
- Thomsen, Elizabeth
- Description:
-
- New York : Neal-Schuman, c1999
- xviii, 291 p. : ill. ; 23 cm.
- ISBN:
- 155570364X (paperback)
- Full contents:
-
- Ch. 1. Reference: The Nature of the Business
- Ch. 2. The Changing Role of the Reference Librarian
- Ch. 3. Communication Skills
- Ch. 4. Resources
- Ch. 5. Time and Space
- Ch. 6. Questions, In and Out
- Ch. 7. Reference Librarians as Trainers and Pathfinders
- Ch. 8. Statistics Can Help Ensure Quality
- Ch. 9. World Wide Web: Challenges and Opportunities
- App. A. Sample Reference Policy
- App. B. Sample Survey Form.
- Notes:
- Includes bibliographical references (p. 283-285) and index.
- Subject:
- Reference services (Libraries) -- United States
- Copyright:
-
In Copyright
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Copyright status was determined using the following information:
- Material type:
- Literary Dramatic Musical
- Published status:
- Published
- Publication date:
- 1999
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