The Quality in customer service package
- Bib ID:
- 315432
- Format:
- Book
- Description:
-
- [Canberra] : Australian National Audit Office, Management Advisory Board [and] Industry, Science and Tourism, 1997
- 3 booklets, 1 sheet ; in folder, 26 x 32 cm.
- Full contents:
-
- Toolkit : quality in customer service
- Report : quality in customer service in the Australian Public Service
- The better practice guide to quality in customer service.
- Report: quality in customer service in the Australian public service
- The better guide to quality in customer service
- Toolkit: quality in customer service
- Quality in customer service: [five best practice principles]
- Notes:
-
- The Management Advisory Board "has agreed to publish the outcome of The Quality in Customer Service Project as a single package ... The package has three parts."--Foreword, Report : quality in customer service in the Australian Public Service.
- Includes bibliographical references.
- Subject:
- Other authors/contributors:
- Also Titled:
-
- Quality in customer service in the Australian public service : report
- Better guide to quality in customer service
- Terms of Use:
- Commonwealth of Australia 1997.
- Copyright:
-
In Copyright
You may copy under some circumstances, for example you may copy a portion for research or study. Order a copy through Copies Direct to the extent allowed under fair dealing. Contact us for further information about copying.
- Reason for copyright status:
- Until 2047 [Created/Published Date + 50 Years]
Copyright status was determined using the following information:
- Material type:
- Literary Dramatic Musical
- Published status:
- Published
- Publication date:
- 1997
Copyright status may not be correct if data in the record is incomplete or inaccurate. Other access conditions may also apply. For more information please see: Copyright in library collections.
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