Australia Post : use of notification cards - Commonwealth Ombudsman (Australia). (Canberra, [A.C.T.] : Commonwealth Ombudsman, 2008)
"December 2008".
"Report by the Commonwealth and Postal Industry Ombudsman, Prof. John McMillan under the Ombudsman Act 1976"--T.p.
Also available in an electronic version via the Internet. Address as at 12 March 2009
Keywords: Australia Post; Postal service -- Australia