Institutional Effectiveness Assessment Process, 1993-94. Executive Summary. Hospitality and Service Occupations Division, Floristry Department [microform]
- Bib ID:
- 5580468
- Format:
- Book and Microform
- Author:
- South Seattle Community Coll., Washington
- Online Version:
- https://eric.ed.gov/?id=ED381220
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- Description:
-
- [Washington, D.C.] : Distributed by ERIC Clearinghouse, 1994
- 12 p.
- Summary:
-
A study was conducted to determine current and former students' and local employers' satisfaction with South Seattle Community College's (SSCC's) Floristry Department. Specifically, the study gathered data related to four outcomes: that students receive an education allowing them to meet goals; that students be satisfied with facilities, equipment, and quality of instruction; that employers be satisfied with program graduates; and that customers of the Department's Flower Shop receive quality products and services. Study findings included the following: (1) 57% of the former students who completed the program and had intended to be employed in the floristry industry were employed in jobs related to their training, and 71% agreed to a high extent that they had achieved their educational goals; (2) over 80% of former students reported being satisfied to a high extent with the number of teachers, facilities, equipment, and supplies; (3) former students were less satisfied with available work space and the simulated shop experience; (4) over 90% of current students reported being satisfied to the high extent with the quality of instruction; (5) over 80% of employers who had hired at least one SSCC graduate were satisfied with the employees' punctuality, safety, overall performance, and attitude, while approximately 70% were satisfied with employees' workplace ethics; and (6) 100% of the customers of the Flower Shop were satisfied with the overall services and appearance of the shop and 95% were satisfied with the prices. (Survey instruments are appended.) (KP)
- Notes:
- May also be available online. Address as at 14/8/18: https://eric.ed.gov/
- Reproduction:
- Microfiche. [Washington D.C.]: ERIC Clearinghouse microfiches : positive.
- Subject:
- Other authors/contributors:
- South Seattle Community Coll., Washington
- Available From:
- ERIC
- Copyright:
-
In Copyright
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- Reason for copyright status:
- Until 2064 [Created/Published Date + 70 Years]
Copyright status was determined using the following information:
- Material type:
- Literary Dramatic Musical
- Published status:
- Published
- Publication date:
- 1994
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