Partners in Learning, or Reference Service Unplugged [microform] / Monica Pereira
- Bib ID:
- 5608925
- Format:
- Book and Microform
- Author:
- Pereira, Monica
- Online Version:
- https://eric.ed.gov/?id=ED410981
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- Description:
-
- [S.l.] : Distributed by ERIC Clearinghouse, 1997
- 29 p.
- Summary:
-
Traditional reference service at the Creighton University Health Sciences Library/Learning Resources Center has been transformed into a vibrant, information dissemination system. Maintaining routine reference skills and developing new ones is standard practice. The furious pace of demand for information, and the growing "technicalness" of information retrieval, have been met by a diversified approach: plenty of hands-on-teaching, proactive outreach, and customized assistance to individual customers as well as to entire departments. Constant review, evaluation and adjustment keep this system from crashing. On-going training, and support from the entire staff keep the library's approach invigorated and its outlook fresh. The paper describes the development and improvement of the library's reference services since the founding of the library in 1977; bibliographic instruction; lunchtime learning sessions and guest speakers; reference requests by e-mail; reference department use data; and staff cross-training. Photographs of library facilities and staff are provided. (Author/SWC)
- Notes:
-
- ERIC Note: Paper presented at the Annual Meeting of the Nebraska Library Association (Crete, NE, May 23, 1997).
- May also be available online. Address as at 14/8/18: https://eric.ed.gov/
- Reproduction:
- Microfiche. [Washington D.C.]: ERIC Clearinghouse microfiches : positive.
- Subject:
-
- Academic Libraries
- Higher Education
- Information Dissemination
- Information Retrieval
- Library Development
- Library Instruction
- Library Personnel
- Library Services
- Online Searching
- Online Systems
- Reference Materials
- Reference Services
- User Needs (Information)
- User Satisfaction (Information)
- Creighton University NE
- Historical Background
- Genre/Form:
- Available From:
- ERIC
- Copyright:
-
In Copyright
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Copyright status was determined using the following information:
- Material type:
- Literary, dramatic or musical work
- Published status:
- Published
- Publication date:
- 1997
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