Managing aged care complaints : Department of Health and Ageing / Australian National Audit Office
- Bib ID:
- 6192748
- Format:
- Book
- Author:
- Australian National Audit Office, author
- Online Version:
- National Library of Australia digitised item. Nq 328.94 AUS copy
- Description:
-
- Barton, ACT : Australian National Audit Office, 2012
- ©2012
- 105 pages ; 25 cm.
- ISBN:
-
- 0642812837
- 0642812845
- Series:
-
- Australian National Audit Office. Audit report ; 2012/13, no. 10. 1036-7632
- Parliamentary paper (Australia. Parliament) ; 2012, no. 430
- Summary:
-
The objective of the audit was to access the Department of Health and Ageing's (DoHA's) implementation and ongoing management of the Aged Care Complaints Scheme and the effectiveness of DoHA's complaint management systems in supporting service delivery and regulatory outcomes.
- Notes:
-
- Series title on cover: Performance audit report.
- Audit team: Elizabeth Cusak, Sue Sheridan, Anne White, Andrew Morris.
- Includes bibliographical references and index.
- Also available online https://nla.gov.au/nla.obj-2177327676 Nq 328.94 AUS copy
- Subject:
- Other authors/contributors:
- Australian National Audit Office
- Copyright:
-
In Copyright
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- Reason for copyright status:
- Until 2062 [Created/Published Date + 50 Years]
Copyright status was determined using the following information:
- Material type:
- Literary Dramatic Musical
- Published status:
- Published
- Publication date:
- 2012
Copyright status may not be correct if data in the record is incomplete or inaccurate. Other access conditions may also apply. For more information please see: Copyright in library collections.
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