- Bib ID:
- 859429
- Format:
- Book
- Author:
- Jackson, Tricia
- Description:
-
- London : Institute of Personnel and Development, 2000
- 92p. ; 22 cm.
- ISBN:
- 0852928858 (paperback)
- Series:
- Good practice.
- Summary:
-
"Legislation compels employers to refer to grievance procedures in their statement of terms and conditions. They must also grant employees the right of accompaniment to certain hearings and comply with the revised ACAS code of practice. So what are the best ways of coping with these crucial legal constraints?" "The answer, argues Tricia Jackson, should go well beyond mere compliance. Good employers have always known that, by allowing staff to raise concerns, they get a chance to put things right or to explain why they cannot. The result is invariably a far more trusting, satisfied and motivated workforce. This excellent guide explains in detail how to: introduce (or enhance) a comprehensive grievance procedure; avoid damaging disputes and unnecessary legal claims; conduct a professional grievance investigation and interview; and respond effectively to employee worries and complaints."--BOOK JACKET.
- Subject:
- Grievance procedures
- Copyright:
-
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Copyright status was determined using the following information:
- Material type:
- Literary, dramatic or musical work
- Published status:
- Published
- Publication date:
- 2000
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