- Bib ID:
- 1899137
- Format:
- Book
- Description:
-
- Sydney, NSW : NSW Ombudsman, c2000
- 1 v. (loose-leaf : x, 293 p.) ; 32 cm.
- ISBN:
- 0731312619
- Full contents:
-
- Effective complaint handling
- Dealing with difficult complainants
- Investigation of complaints
- Public sector mediation
- Options for redress
- Index.
- Notes:
-
- "May 2000"--Title page.
- Folder title.
- "The ... Kit brings together, in one single reference source, five separate publications issued by the NSW Ombudsman."--p. v.
- Includes index.
- Subject:
-
- Other authors/contributors:
- New South Wales. Office of the Ombudsman
- Copyright:
-
In Copyright
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- Reason for copyright status:
- Until 2050 [Created/Published Date + 50 Years]
Copyright status was determined using the following information:
- Material type:
- Literary Dramatic Musical
- Published status:
- Published
- Publication date:
- 2000
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